Frequently Asked Questions
Got questions about plumbing or drain service in the Triad? Start here. If you don’t see yours, reach out - our Greensboro team is happy to help and will give clear options with upfront pricing before any work begins.
Yes. For urgent leaks, backups, or bursts, we dispatch day or night. We’ll give you an arrival window and explain any after-hours details up front.
Same-day service is common in Greensboro and nearby Triad communities. For emergencies, we prioritize the fastest available arrival and keep you updated.
Turn off the main water shutoff (usually at the meter or where the main enters your home), move valuables from the area if it’s safe, and call us. Avoid electrical hazards and don’t open ceilings heavy with water.
We do. Annual plumbing checkups, water-heater flushes/descaling, and camera inspections help prevent surprises and extend system life.
Yes - if they’re compatible and code-approved; our labor is warrantied by us while the product warranty remains with the manufacturer.
Clear the area under sinks or around the heater, secure pets, and make sure we can access the main shutoff and problem fixtures.
We accept all common payment methods; your tech will review options before work begins along with your written estimate.
Don't See Your Question?
You can always reach out. We're happy to answer any question you might have - no pressure, no obligation.
